How to use FAQ

Yes. Upenya products can be used alongside sunscreen as part of a daily routine. Apply Upenya products first, allow them to absorb, then apply sunscreen as the final step each morning. This is especially important when using exfoliating or active ingredients, which can increase the skin's sensitivity to sunlight. For teenage or acne-prone skin, look for a broad-spectrum SPF 50+ sunscreen that is lightweight, non-comedogenic, and suitable for sensitive skin. Reapply as directed, particularly after sport or time outdoors.

Yes. Upenya products are designed for morning and evening use as part of a simple daily routine. If you have sensitive skin or are new to active ingredients, start with once daily use and build to twice daily as your skin adjusts. Always finish your morning routine with a broad-spectrum SPF 50+ sunscreen.

Results won't happen overnight - and any brand that tells you otherwise isn't being straight with you. Most people notice improvements in skin comfort, hydration, and overall balance within 2 to 4 weeks of consistent use. Visible changes in breakouts typically take longer - around 4 to 8 weeks - as the skin works through its natural renewal cycle. Results vary depending on skin type, hormone levels, lifestyle, and consistency of use. For best results, use as directed and give your skin the time it needs.

Use Upenya products in this order, morning and evening: 1. Cleanse. Start with the Exfoliating Cleanser to gently remove dirt, excess oil, and impurities. 2. Moisturise. Apply the Moisturising Gel to support hydration and skin barrier function. 3. Target. Apply Blemish Care to areas prone to breakouts, using a thin layer as directed. This routine can be used once or twice daily depending on skin tolerance. If you are new to the products, introduce them gradually and ease back if your skin needs time to adjust.

An at-home patch test can help identify whether your skin may react to a new product before full use. Apply a small amount of the product to a discreet area of skin, such as the inside of your forearm. Leave it on and wait 24 hours without washing the area. If you notice redness, itching, stinging, or irritation, discontinue use. If irritation persists or you are unsure about a reaction, seek advice from a healthcare professional before continuing use.

Yes. While the 3-step routine is designed primarily for the face, Upenya's Body Cream is specifically formulated for body use. The Exfoliating Cleanser and Blemish Care can also be applied to body breakouts such as back or chest acne.

Yes. Upenya products are formulated for teenage, acne-prone skin regardless of gender. The entire range is suitable for all teens.

Yes. While Upenya is developed with teenage skin in mind, adults with acne-prone or sensitive skin often find the gentle, barrier-supportive formulations work well for them too.