Yes you can. Please refer to our Shipping & Returns section on this website.

No. Upenya has never tested on animals at any stage of product development and never will. We also do not contract any third parties to conduct animal testing on our behalf. We do not explicitly state “No animal testing” on our packaging because we adopt the EU regulation (EC) No 1223/2009 on Cosmetic Products. This regulation fully bans animal testing for cosmetic products and their ingredients. The relevant provisions are found under Article 18 — Animal Testing.

Our Upenya team is based in Tzaneen and Johannesburg. We’re available Monday to Friday, 8:00 AM – 4:00 PM (excluding public holidays), with limited weekend support. Sales & Marketing: Email sales@upenya.co.za or WhatsApp 079 023 9301 General Queries: Visit our Contact page to submit your inquiry or give us a call. We’re always happy to help!

You can redeem your discount in your shopping cart. Simply enter your code in the 'Discount Codes' field then click on 'apply'.

Yes, Upenya Skincare is always looking to collaborate with reliable stockists who share our passion for high-quality skincare products. If you are interested in becoming a stockist, please send an email to sales@upenya.co.za including your store's location, target market, and your experience with skincare products. We look for partners who uphold our commitment to quality and customer satisfaction. We appreciate your interest in partnering with Upenya Skincare.

Our formulations prioritize both ingredient potency and gentle skin compatibility. Because different actives perform best at specific pH levels—and adolescent skin averages around pH 5.5 in its natural, mildly acidic state— we align each blend to its ideal pH window. Thereby we ensure maximum efficacy without compromising skin comfort.

Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. Before using any new skincare product, apply a small amount to a discreet area (such as the inside of your forearm) and wait 24 hours. If you notice redness, itching, or irritation, discontinue use and consult a healthcare professional.

You can buy Upenya at Takealot, https://jislaaikshop.co.za or on this website. We are busy expanding and will publish stockists on this site in due course.

In South Africa, the labelling of cosmetic products is regulated by the Department of Health through the Foodstuffs, Cosmetics and Disinfectants Act, 1972 (Act 54 of 1972). While South Africa does not currently have stand-alone, detailed cosmetic labelling regulations comparable to those in the EU, it aligns with international standards, particularly the SADC (Southern African Development Community) Guidelines for Cosmetic Products and the EU Cosmetic Regulation (EC) No. 1223/2009.